Frequently Asked Questions

Please log into your online account via home.primenv.com or contact your Community Manager/Assistant for additional payment options.

Payments at any Prime office or onsite HOA office can be made via check or money order; this includes purchases for gate remotes, vehicle tags/passes, or amenity keys/fobs.

Please contact your Community Manager to find out when the next Association Annual Meeting & Election is going to be held and when nomination forms will be sent out. During the nomination form process, Members of the Association, who are in good standing, can fill out and submit a nomination form to be considered for the Board.

Make sure you are attending your HOA’s Board Meetings. Attending Board Meetings, or even asking for meeting recordings/minutes are a great way to stay informed and up to date on what is going on in your Community. There is also a forum at the end of each Open Meeting that allows owners a few minutes to ask questions or pose comments/concerns to the Board and Management. We encourage all homeowners regularly attend their Board Meetings?

It typically takes 2-3 weeks for us to receive your escrow paperwork from Title. Once received, we will input your information and send out a welcome packet via the mailing address provided on the deed.

For HOA emergencies, please call (702) 669-4824

Please log into your online account via home.primenv.com or contact your Community Manager/Assistant for additional payment options.

Payments at any Prime office or onsite HOA office can be made via check or money order; this includes purchases for gate remotes, vehicle tags/passes, or amenity keys/fobs.

For HOA emergencies, please call (702) 669-4824

Unfortunately no. Once you purchase within an HOA, you are a member of that Association until you sell your property and assessments are not voluntary.

Please review the annual budget for the Association.

Fines are levied due to a non-compliant issue or violation of the CC&Rs. To avoid receiving fines, please ensure your property is maintained in accordance with the CC&Rs. If you have questions on this, please contact your Community Manager/Assistant.